Book Review: The Journey to Wow: The path to outstanding Customer Experience and Loyalty

In the present world of Consumerism, we are spoilt for options, each of us has different preferences in choosing a Brand or a product, even though brands come up with various marketing initiatives to attract the Consumers ultimately their Customer experience decides if we would stay with that brand or not? A bad Customer Experience would make us stay away from that brand or we would think many times to choose a product from that brand. Why do you think Customer Experience plays a major role for any brand?

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Introducing Hinduism: A Graphic Guide – Review

Hinduism is said to be the third most popular Religion by the population, yet there is no definite single religious text or a single god. Hinduism is home to so many gods and religious texts. This book Introduces Hinduism to everyone in a very simple manner.

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Waiting for a Visa: Autobiography of Dr. B.R. Ambedkar – Book Review

Have you ever denied Water when you were thirsty? What will you do if a doctor doesn’t treat someone close to you? Will you stay silent or get enraged? What will you do if you are surrounded by a mob for sitting on a chair? The small book written by Dr. B.R. Ambedkar has six essays from his life and that of others’ experiences when they faced untouchability.

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Mitron Dilliwala – Book Review

Note: This is a review copy I received from the Author and in any way it will not impact my honest review of this work. Mitron Dilliwala – I know what you guys think reading the title. In the book even the […]

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Coraline – Book Review

Coraline – A modern day fairy tale which has so many deeper meanings than we can think of. Coraline is one such story that we cannot determine it to be only for Children but adults too can learn so many things from. […]

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The Ascent of Love – Book Review

Amidst the snowy mountains,the young and beautiful girl (Taara) meets her ex-boyfriend (Vedant). The girl calls herself a feminist and also throws some feminist dialogues in the beginning of the book. After a tiring corporate job she goes on to a trekking […]

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Small is Big : Volume 1 & 2 by Rafaa Dalvi

The title suggests it all. I believe this trend of Micro tales should have started based on the Twitter’s formula of conveying information in 140 characters. Nope, I am not saying the micro tales in these two books contain just 140 characters […]

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