Book Review: The Journey to Wow: The path to outstanding Customer Experience and Loyalty

In the present world of Consumerism, we are spoilt for options, each of us has different preferences in choosing a Brand or a product, even though brands come up with various marketing initiatives to attract the Consumers ultimately their Customer experience decides if we would stay with that brand or not? A bad Customer Experience would make us stay away from that brand or we would think many times to choose a product from that brand. Why do you think Customer Experience plays a major role for any brand?

Introducing Hinduism: A Graphic Guide – Review

Hinduism is said to be the third most popular Religion by the population, yet there is no definite single religious text or a single god. Hinduism is home to so many gods and religious texts. This book Introduces Hinduism to everyone in a very simple manner.

Waiting for a Visa: Autobiography of Dr. B.R. Ambedkar – Book Review

Have you ever denied Water when you were thirsty? What will you do if a doctor doesn’t treat someone close to you? Will you stay silent or get enraged? What will you do if you are surrounded by a mob for sitting on a chair? The small book written by Dr. B.R. Ambedkar has six essays from his life and that of others’ experiences when they faced untouchability.